Central Dispatch is charged with the following primary tasks:
Answer all 911 and non-emergency calls within St. Joseph County and provide direction or instruction to those callers.
Dispatch a total of 22 police, fire and ambulance services.
Provide an after-hours answering point for the Human Services Agency and all county Department of Public works
Fourteen extensively trained full-time and 2 authorized part-time personnel staff the center 24 hours, 365 days a year, providing service to our county’s 62,422 residents in an area of 512 square miles. The center also houses the Emergency Operations Center (EOC), used in the event of a large casualty or extended duration event; the EOC is also used by various agencies and groups for meetings and training.
File Downloads
2007 911 Central Dispatch Annual Report 
(PDF - 281 KB)
Numbers of Note
6,043 – Number of fire responses dispatched in 2005.
85,409 – Number of police events fielded by Central Dispatch in 2005.
31,674 – Total number for 911 calls answered by Central Dispatch in 2005.
Over 175,000 – non-emergency calls answered by Central Dispatch for 2005.
More questions?
If you have other questions about Central Dispatch or would like to arrange for a group tour, please contact the center at (269) 467-4195 or email us.
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